Product Tour: How It Works

Never again spend months going in the wrong direction

Ask questions before you develop features

Feedback from customers can prevent expensive mistakes. Interviews take tons of time. Ask open-ended questions online and we'll extract the insights for you.
Focused, under control
The discussion is around a challenge you define. You ask the question and you set the agenda.
Open-ended questions
Let your customers answer questions with free text, and let our technology extract quality insights for you.
Members Only
You can limit access to selected residents only, and present different questions to different segments.
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Qualitative analysis of inputs, in real time

Forget surveys or ideation tools. Our algorithms group similar statements together, learn from user actions and generate an executive summary, for you.
Powered by machines
Our AI & NLP algorithms will group similar statements and ask partcipants to verify the matches.
Written by humans
After verifying the groups, we ask participants to summarize statements and propose insights.
Reviewed by us
We review the insights, but only your team can approve and share them with the participants.

Update customers on their personal impact

Increase retention rates and boost future sales by responding to the insights. Our platform will automatically update each customer on the impact of his/her comment.
It’s really personal
Replace generic emails with personal updates, based on participants’ answers.
Stronger commitment
Personal impact updates allow your citizens to see that their contribution matters.
Faster delivery
Broad support around a product feature makes its adoption faster & easier.
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Fully personalized, as boards must be

Digital boards engage more people. Reach out to different customers with different questions, and manage all your lists in one place.
Manage your lists
Import and export your lists by segments, create groups and set customized fields.
Personalized emails
Send personalized emails or text messages to your customers in seconds.
Instant login
No need for another password! Each email contains a personal identification token.

Fully customizeable, with your look & feel

Customize your digital board with your own logo, style and feel. You can also set a custom domain, edit email templates and choose images for each question.
Your domain
Make your participants feel at home. Set a subdomain and add widgets to your main site.
Your style
Adopt site colors to your own brand and select images that are relevant to your city.
Your emails
Edit the content of your emails to make sure they speak your language.

Our experts. Here for you.

We understand it's not only about technology. With Insights, you also gain a group of professionals to help you do it right.

Start your own advisory board

No credit card, no commitment, no downloads

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