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תודה. נחזור אליך בקרוב.
משהו השתבש. נסו שוב.

Bob Gedert, Director, Austin Resource Recovery

This is How We Discovered New Ways of Increasing Recycling in the City of Austin, TX

1,529
Members
1,359
Answers
11
Insights
63%
Impact

First, the city defined its outcome and asked a consulting question:

More than half of all household recyclables get thrown away in landfills. How might we put fewer recyclables in the trash? What are we missing?

A few groups of stakeholders were invited to give advice:

Austinites

Local Leaders

City Employees

Nonprofits

Graduates

Others

All the advice was collected in one place

Personalized Emails
Tweets
PR Campaign
Personalized Texts
Town Hall Meetings

Insights were used to lead change

"Some Austinites produce more recyclables than can fit in one blue cart every two weeks...."

"Austinites may need more information on how their recycling compares with others’..."

“Austinites recommend different channels and outreach methods to best engage citizens...”

Personal updates of their impact were sent to all participants

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בוב גדרט, מנהל היחידה לאיכות הסביבה, עיריית אוסטין טקסס

This is How We Discovered New Ways of Increasing Recycling in the City of Austin, TX

סמל מדינת ישראל
1,359
תשובות
1,529
חברים
63%
השפעה
11
תובנות

First, the city defined its outcome and asked a consulting question:

More than half of all household recyclables get thrown away in landfills. How might we put fewer recyclables in the trash? What are we missing?

A few groups of stakeholders were invited to give advice:

תושבי אוסטין

מנהיגים בולטים

עובדי העירייה

חברה אזרחית

מומחים בתחום

אחרים

התשובות נאספו בערוצים פיזיים ודיגיטליים

The city reached out through social networks, newsletters, PR campaign, and town hall meetings. Austinites could share advice directly by sending a reply via SMS or logging in to the Insights website

דואר אלקטרוני
ציוץ בטוויטר
יחסי ציבור
מסרונים אישיים
כנסי תושבים

Insights were used to lead change

"Some Austinites produce more recyclables than can fit in one blue cart every two weeks...."

"Austinites may need more information on how their recycling compares with others’..."

“Austinites recommend different channels and outreach methods to best engage citizens...”

Personal updates of their impact were sent to all participants

להדגמה בארגון שלך:

תודה. נחזור אליך בקרוב.
משהו השתבש. ניתן לנסות שוב או לכתוב לנו ב-info@insights.us.

BOB GEDERT, LEITER "AUSTIN RESOURCE RECOVERY"

This is How We Discovered New Ways of Increasing Recycling in the City of Austin, TX

1,529
User
1,359
Antworten
11
Erkenntnisse
63%
Stellungnahmen

First, the city defined its outcome and asked a consulting question:

More than half of all household recyclables get thrown away in landfills. How might we put fewer recyclables in the trash? What are we missing?

A few groups of stakeholders were invited to give advice:

Verwaltung

NGOs

All the advice was collected in one place

E-Mails
Twitter
PR Kampagnen
SMS

Insights were used to lead change

"Some Austinites produce more recyclables than can fit in one blue cart every two weeks...."

"Austinites may need more information on how their recycling compares with others’..."

“Austinites recommend different channels and outreach methods to best engage citizens...”

Personal updates of their impact were sent to all participants

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