Ran Kunik, Mayor of Givatayim

This Is How We Understood Citizens' Needs In Time Of Corona

Ran Kunik
Members icon
829
Members
Answers icon
184
Answers
Insights icon
7
Insights
Impact icon
80%
Impact

First, the city defined the consulting question:

We are here to listen! What are your needs these days? How can we help?

All city citizens were invited to take part in an in-depth open conversation about their needs in light of the CoronaVirus crisis

Residents

Businesses

Children

Parents

Others

All the advice was collected through various platforms:

Personalized Emails
Personalized Emails
Phone Calls
Phone Calls
Facebook Posts
Facebook Posts
Personalized Texts
Personalized Texts
Insights website on mobile device

Our AI-powered platform helped turning answers into insights

We combined Artificial Intelligence (AI) and Group Intelligence (CI), to gather similar statements and synthesize insights from them.

Community icon

COMMUNITY

Selected users were asked to match similar highlights or create new insights. 

Glasses icon

ALGORITHMS

AI algorithms grouped similar highlights and asked users to offer an insight.

Insights team icon

INSIGHTS

Project managers were asked to approve the insights, after our team reviewed them.

Bulb Icon

The insights helped the municipality better understand the needs of the residents and the best way to help them during these times.

"Music in the streets. Music improves morale, and music-trucks that play in the streets make quarantine less lonely."

"Supporting businesses. Publishing information about open businesses that do deliveries would help both residents and businesses."

"Taking care of the adults, by initiating regular "Care Calls", assisting in groceries and drug purchases, and broadcasting activity-workshops in the community channel."

The participants had personal impact on the the municipality's decisions:

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This Is How We Understood Citizens' Needs In Time Of Corona

EN: This Is How We Understood Citizens' Needs In Time Of Corona
Users icon
829
User
Answers icon
184
Antworten
Insights icon
7
Erkenntnisse
Decision icon
80%
Impact

First, the city defined the consulting question:

We are here to listen! What are your needs these days? How can we help?

All city citizens were invited to take part in an in-depth open conversation about their needs in light of the CoronaVirus crisis

Residents

Businesses

Children

Parents

Others

All the advice was collected through various platforms:

E-Mails
E-Mails
Phone Calls
Phone Calls
Posts on Facebook
Posts on Facebook
SMS
SMS
Insights consulting website on mobile phone

Our AI-powered platform helped turning answers into insights

We combined Artificial Intelligence (AI) and Group Intelligence (CI), to gather similar statements and synthesize insights from them.

users icon

ALLE USER

Viele User extrahierten die wesentlichen Punkte aus ihren Antworten.

analysts icon

UNSERE ANALYSTEN

Unsere Analysten schlossen die Analyse ab und legten die Erkenntnisse vor.

team icon

IHR TEAM

Die Entscheidungsträger vor Ort bestätigten die Erkenntnisse.

insights icon

The insights helped the municipality better understand the needs of the residents and the best way to help them during these times.

"Music in the streets. Music improves morale, and music-trucks that play in the streets make quarantine less lonely."

"Supporting businesses. Publishing information about open businesses that do deliveries would help both residents and businesses."

"Taking care of the adults, by initiating regular "Care Calls", assisting in groceries and drug purchases, and broadcasting activity-workshops in the community channel."

The participants had personal impact on the the municipality's decisions:

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רן קוניק, ראש עיריית גבעתיים

This Is How We Understood Citizens' Needs In Time Of Corona

ראש עיריית גבעתיים
השפעה
80%
השפעה
תובנות
7
תובנות
תשובות
184
תשובות
משתתפים
829
משתתפים

First, the city defined the consulting question:

We are here to listen! What are your needs these days? How can we help?

All city citizens were invited to take part in an in-depth open conversation about their needs in light of the CoronaVirus crisis

תושבים מבוגרים

עסקים

ילדים ובני נוער

הורים

אחרים

All the advice was collected through various platforms:

דואר אלקטרוני
דואר אלקטרוני
שיחות טלפון
שיחות טלפון
עמוד הפייסבוק
עמוד הפייסבוק
מסרונים אישיים
מסרונים אישיים
אתר תובנות בטלפון נייד

האלגוריתמים שלנו סייעו בגיבוש תובנות מרכזיות

אנו משלבים בין בינה מלאכותית (AI) לבין בינה קבוצתית (CI), על מנת לקבץ אמירות משותפות ולייצר מהן תובנות.

מנהלי התהליך

מנהלי התהליך

הצוות שלנו עובר ומשפר את התובנות שגובשו. בסופו של דבר, התובנות נשלחות לארגון לאישור סופי.

בינה מלאכותית

בינה מלאכותית

אלגוריתמים מתקדמים של זיהוי שפה (NLP) לומדים מפעולות המשתתפים, ומקבצים תשובות דומות.

בינה קבוצתית

בינה קבוצתית

המשתתפים מבצעים משימות פשוטות, ומסייעים לאלגוריתמים שלנו לקבץ אמירות דומות ולנסח תובנות.

מנורה

The insights helped the municipality better understand the needs of the residents and the best way to help them during these times.

"Music in the streets. Music improves morale, and music-trucks that play in the streets make quarantine less lonely."

"Supporting businesses. Publishing information about open businesses that do deliveries would help both residents and businesses."

"Taking care of the adults, by initiating regular "Care Calls", assisting in groceries and drug purchases, and broadcasting activity-workshops in the community channel."

The participants had personal impact on the the municipality's decisions:

רוצה ללמוד עוד על תובנות?

אנחנו שומרים מידע על המחשב שלך, כדי לאפשר לך חווית גלישה מיטבית באתר.  קריאה נוספת | סגירה