We decided what we wanted to achieve, and defined a question:
How should we organize youth work in Feldkirch to offer young people the best development opportunities? How the youth center should look like to succeed?
The Insights website Jugendhaus.feldkirch.at was launched
To design a new youth center that fits the needs of young people, the city needed to tap on the wisdom of its residents as well as local politicians. They were all invited to share their advice.
Advice was collected through various channels
Insights enables you to reach out through various channels: personalized emails, text messages, campaigns on social networks, physical roundtables and phone calls (IVR).
Our AI-powered platform turned answers into insights
Our algorithms grouped together similar ideas and asked users to offer an insight for each group. All insights were reviewed and validated by our team before they were sent to city leaders for approval.<br>
Viele User extrahierten die wesentlichen Punkte aus ihren Antworten.
Unsere Analysten schlossen die Analyse ab und legten die Erkenntnisse vor.
Die Entscheidungsträger vor Ort bestätigten die Erkenntnisse.
Actionable insights helped the Mayor make better decisions
“A central, cozy and open community room with coffee and board games can help generate new social interactions in a homely atmosphere...”
“Many teenagers consider the youth centre their second home. Therefore, an open kitchen, so that everyone can cook dinner together, is very important!”
“The outdoor area should be versatile with regards to spportive and creative activities as well as cultural events...”
All participants received updates on their personal impact