Karmit Shilo, VP of PEOPLE, Amdocs

This Is How We Encourage Professional Development Of Teams

Karmit Shilo
Members icon
2,257
Members
Answers icon
502
Answers
Insights icon
8
Insights
Impact icon
40%
Impact

First, the company defined a consulting question:

We want YOU to think with us on how to improve professional development of our 20k employees; What would encourage your growth here?

Different groups of stakeholders from 3 different countries were asked to give advice

Employees

Managers

HR Professionals

Others

Advice was gathered through diverse channels

Phone Calls
Phone Calls
Round Tables
Round Tables
Personalized Emails
Personalized Emails
Personalized Texts
Personalized Texts
Internal Portal
Internal Portal
Insights website on mobile device

AI algorithms and the HR leading team conducted the analysis

On the website, employees could highlight key points in their answers. Our algorithms grouped together similar highlights , and the HR leaders created a new insight to each of these groups.

Community icon

COMMUNITY

Selected users were asked to match similar highlights or create new insights. 

Glasses icon

ALGORITHMS

AI algorithms grouped similar highlights and asked users to offer an insight.

Insights team icon

INSIGHTS

Project managers were asked to approve the insights, after our team reviewed them.

Bulb Icon

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

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Karmit Shilo, VP of Amdocs People

This Is How We Encourage Professional Development Of Teams

EN: Plan for professional development of employees
Users icon
2,257
User
Answers icon
502
Antworten
Insights icon
8
Erkenntnisse
Decision icon
40%
Impact

First, the company defined a consulting question:

We want YOU to think with us on how to improve professional development of our 20k employees; What would encourage your growth here?

Different groups of stakeholders from 3 different countries were asked to give advice

Employees

Managers

HR Professionals

Others

Advice was gathered through diverse channels

Phone Calls
Phone Calls
Runde Tische
Runde Tische
E-Mails
E-Mails
SMS
SMS
Internal Portal
Internal Portal
Insights consulting website on mobile phone

AI algorithms and the HR leading team conducted the analysis

On the website, employees could highlight key points in their answers. Our algorithms grouped together similar highlights , and the HR leaders created a new insight to each of these groups.

users icon

ALLE USER

Viele User extrahierten die wesentlichen Punkte aus ihren Antworten.

analysts icon

UNSERE ANALYSTEN

Unsere Analysten schlossen die Analyse ab und legten die Erkenntnisse vor.

team icon

IHR TEAM

Die Entscheidungsträger vor Ort bestätigten die Erkenntnisse.

insights icon

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

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כרמית שילה , סמנכ"לית אנשים באמדוקס

This Is How We Encourage Professional Development Of Teams

סגנית מנהלת, המחלקה למשאבי אנוש, אמדוקס
השפעה
40%
השפעה
תובנות
8
תובנות
תשובות
502
תשובות
משתתפים
2,257
משתתפים

First, the company defined a consulting question:

We want YOU to think with us on how to improve professional development of our 20k employees; What would encourage your growth here?

Different groups of stakeholders from 3 different countries were asked to give advice

עובדים

מנהלים

מומחי ניהול כ"א

אחרים

Advice was gathered through diverse channels

שיחות טלפון
שיחות טלפון
שולחנות עגולים
שולחנות עגולים
דואר אלקטרוני
דואר אלקטרוני
מסרונים אישיים
מסרונים אישיים
פורטל ארגוני
פורטל ארגוני
אתר תובנות בטלפון נייד

האלגוריתמים שלנו סייעו בגיבוש תובנות מרכזיות

אנו משלבים בין בינה מלאכותית (AI) לבין בינה קבוצתית (CI), על מנת לקבץ אמירות משותפות ולייצר מהן תובנות.

מנהלי התהליך

מנהלי התהליך

הצוות שלנו עובר ומשפר את התובנות שגובשו. בסופו של דבר, התובנות נשלחות לארגון לאישור סופי.

בינה מלאכותית

בינה מלאכותית

אלגוריתמים מתקדמים של זיהוי שפה (NLP) לומדים מפעולות המשתתפים, ומקבצים תשובות דומות.

בינה קבוצתית

בינה קבוצתית

המשתתפים מבצעים משימות פשוטות, ומסייעים לאלגוריתמים שלנו לקבץ אמירות דומות ולנסח תובנות.

מנורה

Actionable insights were integrated into decisions:

"Professional development can happen within the company, by exposing employees to different fields, tools and perspectives. This can be done by meeting clients, learning different products and being exposed to things unrelated to my specific field..."

"Managers have a significant responsibility for professional development, and must lead this change. This can be achieved through guidance, transparency, creation of a 'career path plan', and acknowledgement of milestones reached by the employee..."

"Knowledge sharing is beneficial on many levels. It’s effective and inspiring. Designated channels for sharing knowledge, such as TED talks and an information sharing portal can be created..."

Based on the final decisions made by the company, personal updates of their impact were sent to all of the participants

רוצה ללמוד עוד על תובנות?

אנחנו שומרים מידע על המחשב שלך, כדי לאפשר לך חווית גלישה מיטבית באתר.  קריאה נוספת | סגירה